With Plusnet Ceasing Mobile Services...

[Smolley]

....I am trying to contact them to transfer me to EE, lines are all suffering long waits.

[Brian Gaff]

Just cancel paying them, they will soon notice. As a matter of interest, why at the moment is there so much musical chairs on mobile companies? Brian

[Smolley]

I needed to transfer my sim only phone with same phone number accounts to EE. I eventually spoke to a very helpful man who did all the business for me, same tariff for a year. Sims should arrive Friday.

[mm0fmf]

What's wrong with using the website setup to switch Plusnet subscribers to EE?

[Smolley]

There was no need, plusnet supplied a phone number and it all could be completed on the phone. There is no substitute for talking to a human.

[Brian Gaff]

Obviously I don't know in this case, but there is too much of this assuming everyone can use a web site going on. I know a lot of people who only use email, or have no online system at all, and they have to be accommodated. Brian

[Harry Bloomfield Esq]

Did you not get the email from PN, with the link taking you to EE, to subscribe to them at a special price? £6 unlimited, unlimited, 5Gb per month. I moved from PN to EE, following the offer, was moved the next day, with my old number.

[Tim Streater]

What is this all about? What is PN no longer doing?

[Theo]

Mobiles, and landlines for new customers. The current PN offer is broadband only. Existing customers can keep their landlines working, but not after

2025 (unless PN release a VOIP service).

Theo

[Tim Streater]

Thanks, that's clear. Now what's the chance of them doing a VOIP service?

[Spike]

Zero?