Hello,
I have a Hotpoint WMA63 washing machine. It was working fine until this morning. Now if I run a program, the water will run into the soap tray and the drum fills with water but the drum will not turn. After a minute or two, the machine appears to detect that the drum is not rotating and the drum will empty and the machine will switch off.
I unplugged the machine and took off the top and side panels. I could not see any loose wires and the belt is attached to both the motor and the drum. if I turn the drum by hand, the drum will rotate freely and the motor turns with it.
I've had a quick google and the advice seems to be to check the brushes so I will do that next.
By coincidence this morning a man came to fit a new electricity meter and he didn't bother/ask us to turn off the power at the fuse box, he just pulled the main fuse. He didn't give any warning, so it was lucky we didn't have any computers etc switched on. The washing machine was plugged in but not running, I suppose you would say it was in "standby". Do you think that's a coincidence? It's not a power surge that's caused this is it? OTOH if a power surge caused damage, wouldn't it mean the machine would not work at all? If I press all the buttons on the front panel, the display shows the appropriate program, so if there is damage, it appears limited to the motor control.
I shall look at the brushes. Do you have any other advice what I should look at and what could be wrong?
Thanks. Stephen.