I bought 11 boxes of 10" X 8" ceramic wall tiles from B&Q (warehouse) -
blueish textured finish. Although I checked what I *thought* was the batch
number on each box and checked visually, on finishing one wall and grouting
the tiles, a difference in shade is obvious between tiles from different
I had another look at codes on the boxes and concluded that the actual
batch numbers were much longer than the ones I'd taken to be the batch
numbers. Returned the remaining 8 boxes to B&Q - no problem, but I was
unable to find 8 new boxes with exactly the same code on them. The tile
"expert" told me that this was not possible "off the shelf" and I would not
get tiles of exactly the same shade unless I put in an order. I find this
I've put in an order and must give B&Q their due - they refunded me for all
the 11 boxes but I cannot believe it's not possible to buy tiles of exactly
the same shade "off the shelf". Comments?
To be honest, it very difficult for any staff in any shop to ensure that
each customer buys their tiles/wallpaper/anything similar from the same
Inadvertently, the stock that is left on the shelf will be from mixed
batches. If you do order the tiles in, then you be more lilely to get
all the tiles from the same batch. Good luck
We've bought tiles before with all the same batch code, but then, we only
needed 6 boxes of each colour (3 colours). 11 boxes is another matter! It
just depends on how long the stock has been there. I would assume that each
delivery they get will be of the same batch, but when 1 customer takes 5
boxes, another 10 and another 15, but then another delivery comes with a
different batch and then each customer from before returns some boxes they
then have mixed batches. Do this over a few weeks/months and you can see
how they can't guarantee that you'll get enough boxes in the same batch as
you want. Its just luck of when you need the tiles and when they've just
had a delivery.
My problem with B&Q etc is actually finding an unopened/undamaged box, and
more than 1 box of the 'discontinued line' which is the one you really like!
Whenever I have done any tiling I always open several boxes at once to avoid
Another advantage (especially when using seconds) is that you can put all
the imperfect ones back in the boxes you take back.
This is cause they get a stack in, if you are first you get the pick and cand
find them, if you are neer the end, all the other folks have had the matching
cource some folks just take one from each code, and then leave too few to match
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