Visited my local B&Q store yesrerday to purchase some Ronseal fence stain in Maintain Blue. On the shelves, they had all the other colours except the colour that I wanted. Thinking that they had sold out I started to walk away, but stopped at the shelves above (out of reach of customers but access by B&Q staff with a ladder) and looked. Lo and behold, a shelf full of Mountain Blue fence stain. But, across the shelf was a sign "Do Not Touch - Stocktaking". Managed to speak to a manager, who said "We can not sell you the item Sir, as we are stocktaking at the moment and the company who is doing the stocktake forbade us in selling those items".
Hello, aren't B&Q in the business of selling diy goods to customers? They have paid a firm of stocktakers to do a stocktake, but the firm has told B&Q not to sell any item which has been counted. Funny, I thought if you pay a firm for a service, it is on your terms. It is not their job to order shop not to sell any items.