Ion exchange water softner? Time to do some more research!
Though the installation of unvented systems needs to be by a qualified plumber etc, why does a replacement when in effect, I guess, it'll be factory tested cylinder and all that needs is it to be disconnected and reconnected. All joins can be tested with cold pressure water, and all the other pipework is "as designed" and as per building regs by the original installer.
SO especially if its like-for-like, it should be a trivial job to replace cylinder and all anciliaries...?
Unless I'm missing something.
Oh more good news - can't find any Polystel references on the web - so no spares here and probably need just a replacement if I go that route.
Lots of ideas and research needed!!