The general advice seems to be (at least for certain models) don't use
it until it has been modified/repaired.
So does anyone know what the modification/repair is, or do they just
I've got a 40+ year old small Creda (3kg, 2Kw), doesn't get used very
often, but the heating has gone (drum still turns ok). Wondering if I
can do anything to make it safe before spending out on a new heating
element, or replacing it with a new machine. I know about cleaing the
fluff filter, and haven't yet had the back off to check inside, there
may even be a cutout that's tripped or heater fuse blown.
I'll try from memeory of watching the guy do ours, it takes a good
two hours to do and involves quite extensive disasembly of the
machine. A complete new back panel with a better seal to the back of
the drum is fitted, A hole is drilled in the back of a drum and a pin
fitted into it, this pin clears any build up lint on the new seal. A
new rigid strut is fitted diagonally across the back of the machine
and drum bearing. I think that is to ensure that the thicker/better
back panel to drum seal doesn't distort the back panel reducing the
effectiveness of the new seal. They also clean the fluff out, Ours
wasn't bad, it doesn't get a lot of use, the chap said some are half
full of lint...
A machine that old won't be one of the affected ones (It pre-dates
them by a couple of decades...) but wether it has other issues due to
it's age is another matter.
Can you get a new element for a machine that old? TBH I'd be
surprised if you can.
A good clean of all the internal air paths is probably not a bad
idea. We had a washer drier that stopped drying, one of the single
shot thermal fuses had gone. Found lint caked around the air heater
elements, lint that was lighly charred...
On Mon, 22 Jan 2018 14:37:30 +0000 (GMT), "Dave Liquorice"
Thanks Dave, that's very useful. I'll get the back panel off and have
a look inside.
I've found a few links to website showing replacement heating elements
for that model, about £40. I just need to double check the details for
And what useless advice it is, considering that 2-years on they still
have a large number to modify.
Under the circumstances, if ours had been one of the effected ones, I'd
point out that when our last one broke beyond me fixing it (yet again)
at an economic cost, we bought a new one within days, as school uniform
for three children often means stuff being washed dried and ironed
during the evening, ready for the next morning and in wet weather, we're
stuck without it. I'd have contacted them by phone and follow-up email
for the record, given them a week to give me a reasonable timeframe for
modification, bought another and then seen them in the small claims
court for the cost.
Our previous one flexed at the backplate, causing air/fluff leakage at
the front and had a badly retained 4" pipe from front to back that
regularly came loose and allowed escape inside the base of the machine.
Large quantities of fluff built up rapidly and were sucked by the fan
straight into the heater, where it smouldered and stank, but fortunately
never burst into flame.
Very likely a standard element in a number of machines and so possibly
They're normally only a wire coil on a heat resistant board, so it
should be possible to transplant elements from another machine onto the
original board if necessary.
On Mon, 22 Jan 2018 16:12:38 +0000, Steve Walker wrote:
Quite, bear in mind that the advice changed from "it's safe just
don't run it unattended" to "do not use" without any changes to the
affected driers. Whirlpool have not handled this issue very well at
all, they have only done the barest minimmum required to sort it out
and most of that has come from being legally obliged to do it.
I sometimes wonder if the owners of the Creda and Hotpoint brands
knew of the problem when they sold out to Whirlpool. IIRC the issue
came to light when Whirlpool audited their aquistions...
1 million has been banded about but Whirlpool have said the free
repair will be done within 2 weeks of registering your drier. What
planet are they on? It takes two hours to do, lets assume the
engineer only needs 1/2 an hour travel between each one, he can do 3
in a day provided they are happy with a 30 min lunch break. 3/day,
30/fortnight (5 working days/week), Lets say there are 500 engineers
available, that's 15,000 out of 1,000,000 done in two weeks. At that
rate it'll still be just over 2 1/2 years before those million driers
have been fixed. That's also assuming that the engineers do nothing
but this fault repair, they don't they have the normal broken
appliance work to do as well and assumes that they all work a 5 day
week, 52 weeks of the year...
I'd urge anyone not to buy any Whirlpool, Creda, Indesit, Hotpoint or
Proline appliances. If something goes wrong, they'll do their
damndist to wriggle out of doing anything but the absolute bare
No heat exchanger. Any lint that gets past the normal lint filter only
contaminates the “exhaust” side of the system. Lint getting to the heating
elements of the electric ones that have been catching fire seems to have
been a design/construction flaw.
Of course nothing is “absolutely” safe but it seems to be well designed
with plenty of fail-safes and has been astonishingly reliable.
In our previous tumble drier, I think I replaced the heating element
twice over a period of 30 years. About 2 years ago we bought a new one
which was delivered about a month late probably because it had to be
On Monday, January 22, 2018 at 12:46:18 PM UTC, Davidm wrote:
If yours is one of the ones affected get it registered one the website and
they will offer you a new one for £60 including taking away the old on
e. Simple. We did that and very quickly had a brand new replacement tumble
drier, even a better than the old one.
As it happens about a year before we replaced the old one I had to repair i
t (just a blown PCB). It was *full* to the top with fluff (right to the top
of the drum)
On Mon, 22 Jan 2018 08:23:45 -0800, email@example.com wrote:
Everyone seems to get a different deal.
I had one of the affected ones (quite an old one) and at the time I
applied I could wait 6 months for an engineer or pay £19 and take it to
Currys to swap for a brand new one.
Did the £19 swap.
AMD FX-6300 in GA-990X-Gaming SLI-CF running Windows 7 Pro x64
Have you entered the "new" ones serial number back into the
registration site? It appears that (some of?) the faulty ones they
took away were "repaired" and the sold as *new* driers with the
"safe" green sticker.
When this came to light, they slightly altered the model numbers so
the serial number and (full) model wouldn't flag up as faulty but
remove the model number alteration and lo up pops that faulty flag...
I think so as well but can't quickly find a reference.
No idea myself , but a friend has a hotpointwhich seemingly is self
generating red fluff and smelling of charred plastic. It is over 10 years
old though so my guess is that some material internally is breaking down.
This newsgroup posting comes to you directly from...
On Tue, 23 Jan 2018 09:36:37 -0000, Brian Gaff wrote:
10 years is within the period when Hotpoint et al, were flogging
defective dryers (2004 to 2015 is the window IIRC). I suggest your
friend enters the serial number and model into the Hotpoint
registration site and get the thing looked at/repaired.
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