Lukewarm hot water at out house, so we need a gas man to come visit.
New to the area so we resort to checkatrade.com and pick a local bloke
with good reviews. Phoned up on the 18th, message is left on the
answerphone and they get back to us next day and an appointment is
made for him to visit on saturday.
Saturday comes and we get up early expecting him to call, we get a
phone call eventually, he's been called out to an emergency, can he
rebook for sunday or monday.
The gas man eventually comes on monday. He isn't sure if it's the
diveter value or the heat exchanger, he'll need to call Baxi and will
call us in the morning.
No call on the tuesday so leave a message on the answerphone
wednesday, call isn't returned.
Thursday I actually get through to his mrs. Apparantly he's still
waiting for the Baxi rep to get back to him.
Called yesterday, call isn't returned.
Called today, call isn't returned.
So two weeks after we first called up we still have very limited hot
water, guess we have to find someone else. If they don't want the job
why don't they just say!
- posted 9 years ago