touch / remote dimmer

Feb 21, 2009 3 Replies

I bought a Varilight dimmer about a year ago to control a fitting in my study which has 4 x 50 watt GU10 bulbs. I can control it by remote from my desk.



Today the lights went out - I put them back on and found they went out after about 5 seconds when on full - longer when dimmed. Tried removing a couple of bulbs - slight improvement.



Is it dying? Is this how they fail?



I understand this type of dimmer is best at withstanding the effect of a bulb failure - this is why I bought it in preference to a conventional dimmer .


Sounds like it is failing. Varilight customer support is brilliant. Give them a call, they will send you a new one along with an SAE to send your broken one back in.

Steve

Sounds like it is failing. Varilight customer support is brilliant. Give them a call, they will send you a new one along with an SAE to send your broken one back in.

Steve

Thanks - have sent an e-mail.

Changed it to another room and it acted the same.

Sounds like it is failing. Varilight customer support is brilliant. Give them a call, they will send you a new one along with an SAE to send your broken one back in.

Steve

They have offered to replace it. Excellent!

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