The biggest B&Q markup... ever?

Aug 09, 2006 Last reply: 4 years ago 29 Replies

not to mention the reflective jacket - mate.

It does work. I went into toolstation dressed in work clothes - took 15 mins to be served and they were rather patronising.

Few days later went in in tatty jeans and reflective jacket - same time - same no of customers in store - got served in less than 5 mins by a guy that was very helpful and informative person. The same one that was patronising a few days earlier

I took the car into a Quikfit type place once, still wearing my tatty old blue boilers. They did the job, I went to pay..... "Trade?" he said, "Yes" I said. Quite a discount. :)

The message from Tony Williams contains these words:

I bought an exhaust pipe once from a "Free Fitting" place, only told them I wanted to fit it myself. 40% off.

Even though they may be leagally separate companies (although subsidiaries of the same parent company) they do not operate at arms length.

There is a considerable overlap in product range indicating a common stocking system. The true position is that the 2 are more like divisions of 1 large company.

Further Kingfisher has made plenty of public indications that B&Q stores are to be moved towards the more prissy end of the market (cf Homebase) & Screwfix outlets are being established to cater for the hard end ie mainly trade. B&Q has announced plans to upgrade around

300 of its stores.

The group companies actually have quite a complex ownership structure, probably for accounting and tax reasons.

Still not relevant. They have different business models and cost structures. It's not reasonable to expect the prices to be the same.

So there's your answer.

========================== I'll probably be joining you soon as I'm currently dual-booting with Ubuntu Linux with a view to making a permanent switch to Linux. Ubuntu loads 'Firefox' as standard which is, I believe, a derivative of 'Mozilla'.

Cic.

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The same parent company that own Screwfix own B&Q so ripping of the consumer when they can is part of their business model.

Simple: just use screwfix but don't expect to find your comfy cushions or the bubble packs of 10 screws.

Different business model for a different kind of customer.

I've scoured the three websites and I can't make any sense of this story.

Bill

Which three websites?

(and it is a 15 year old thread!)

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