No idea sorry, its a portable I use only occasionally in the bedroom so I've
just put up with it as it is for a while.
Have a look at the link given by Stuart, looks as though they could supply a
suitable replacement, I may well order one of those myself.
Press menu button on the remote then select "Prgramme Presets" from the
menu. You say elsewhere that you have a combined TV/video remote. Is it
a Sony model (black, marked "SONY")? If it is a replacement no-name
brand then it probably doesn't work properly with your TV. Most
replacements fail to correctly implement the menu and up/down controls
on the Sony remote control.
The good news is that almost all Sony remotes do the same job, so if you
have a friend/neighbour with a Sony TV, borrow their remote control and
use that. It doesn't need the video controls, the remote from the humble
Sony 14xx series will work just as well.
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