I presume northern meters use a lower frequency that the 500 MHz to several GHz frequencies of mobile phones. I would have thought that lower frequencies / longer wavelengths would tend to bend round contours better (ie they are less line-of-sight) and give better reception in marginal hilly areas, but maybe that's not the problem. It does seem odd that there is a hard demarcation and that electricity providers are not allowed/supposed to use whichever technology gives better reception for a particular property. Kudos to Octopus for ignoring this and using whichever is better for a given house. Let's hope it gradually leads to a de-facto relaxation of the rules and hence to better meter-to-Mother-Ship comms.
What are the actual technical facts: what frequencies are used typically for the two technologies?
What are the problems with the "radio wave" technology? Is it an all-or-nothing thing, or does that fact that a property gets good "radio wave" comms *at all* mean that the data is being sent as fast as the mobile-phone comms in the south, so there is no advantage for those customers?
I ask because we (on Octopus) are finding that it is taking a *long* time for a day's results to appear on the Octopus app - often well into the afternoon of one day before we can see the results - especially for the gas meter - from the previous day. This isn't a problem in the summer when we are on BST, but for some reason the "geo Home" app that talks directly with our Trio meter (bypassing the need to wait for the Octopus app results) always reports gas readings for the day before (reminiscent of the Two Ronnies "Answering the Question before" sketch!) - today it reports yesterday's electricity reading (as it should) but the day-before-yesterday's gas reading, rinse and repeat throughout GMT winter time; all will be well again next March when we go onto summer time. geoHome's technical support is dire: they deny knowledge of the problem and have not progressed the support call, beyond asking for some firmware version numbers from our meter, which I have given them. I raised a call two years ago, as soon as we hit winter time after the smart meter was installed in the summer, and nothing has happened since then; when I chased the call I got a rather impatient "we're working on it - don't call us, we'll call you" type of response. I'm none the wiser whether it is an app problem or an IHD (In-Home Device - ie meter console) problem.
Sadly the Trio's IHD is useless for displaying historic usage over the past few days. It has a bar chart, but only the highest reading during the period of the display has a numerical value, so you have to interpolate the length of the bars to give a very crude estimate of the usage on other days.
Would the different technology (we are just north of the dividing line so use "northern comms") be responsible for the delay in meter readings being visible on the supplier's app, or is that a complete red herring. The "answering the question before" problem is a separate bug which I'm sure is completely unrelated because it's direct, local smartphone-to-IHD comms, without needing IHD-to-Mother-Ship comms.
Maybe part of it is managing expectations. I would expect the day's results to be sent in the first few minutes of the following day and then to be visible immediately after that. I'd also tend to expect that readings should be updated far more frequently than once a day - maybe sent once an hour so you can see today's usage up to maybe an hour before the time you are looking at the app.
What is the route that the data takes? Am I right that all meters report to a single industry-wide repository which then sends results to the customer's electricity supplier to it to display on the app for that customer's account?