We've had solar panels on our roof for about a decade and signed up with EDF energy, our energy supplier at the time, to get the FIT payments. Until last year it all went smoothly, I read the meter every quarter, send in the reading via their website, and a payment came by bank transfer with a week or so. It was, in the long term, a reasonable return on our investment.
About a year ago EDF changed to a new computer system which simply didn't work. They told us they couldn't make bank transfers any more and actually sent us a cheque for one quarter. They have now resumed bank transfers but instead of arriving right away, payments take nearly
3 months and even the notification of payment takes weeks. When I complained they pointed out that this is permitted under their terms and conditions, which it is, but it's a big change from their past practice.
I assume that as I had a free choice of which company to sell our solar electricity to in the first place, I could now switch to another one, somehow. But that would only be useful if I could find one that made payments more promptly. Are other energy companies just as slow?