RS & Parcelforce

[tony sayer]

Couldn't agree more with you Arfa totally on the nail;!...

Yes you can tell them that, but the reply usually is Oh' dear!, your the only one who's had that problem/complained;(...

[stuart noble]

Plus we all have different metabolisms, but that doesn't suit the nanny state. I happen to have good cholesterol despite having an aversion to anything green, so the BBC can shove five a day (or more) up their arses.

[stuart noble]

If a company, large or small, can't muster the resources to send something out by first class post, they're probably not very resourceful in other areas of their business either.

[The Natural Philosopher]

You are right. Its potassium I should have said, not the chloride bit. Must be getting old.

[Arfa Daily]

Some people just lack the capacity to understand, I fear ... :-\

Arfa

[Clot]

"Talk to Us".

[geoff]

Simply not true

I don't use the postal service because there is no "buck stops here" person I can get straight through to and deal with

If I send out to a customer with royal mail and it disappears, they don't want to freeze to death for 30 days while waiting to see if itr has turned up.

I need to be dealing with companies who can deal with problems quickly and efficiently

In the winter, we are flat out working, there is no mileage to be gained in saving a customer maybe a couple of quid at a cost to us of probably £50 or more

I think you need to reassess your idea of how companies function

[geoff]

Good job you don't have a swimming pool, eh ?

[Dave Liquorice]

There seems to be some form of flash detection going on I don't have flash and it defaults to a very basic text only version, except that doesn't work at all. Loads of links but all they do is alter the colour of the links you click to "visited"... it doesn't show you the content that one might expect from the link you click.

I guess the site is just living up to it's name "Software: Kryptronic Hybrid X Core (KHXC) Copyright: 1999-2010 Kryptronic, Inc."

[Owain]

Well, it's probably not the most exciting job so something to relieve the tedium of the working day would be welcome.

Owain

[Tim Watts]

Dave Liquorice wibbled on Sunday 11 July 2010 15:42

Wonder if you found the "online shop" because that looks as you describe.

Kretinonic Hybrid more like.

I think I will ring them when I get bored enough.

I emailed the web developer and he said, and I quote:

"Thanks for your comments and observations. The entire Lilley site is currently under a full redesign and will be up and running within 3 to 4 weeks. It will be cms based and without flash which I'm sure you'll appreciate :-) . There will also eventually be an iphone version which will follow in the coming months. I still believe that flash has it's place on the web but not in this instance. It was purely intended as an introduction to the site but has now outgrown it's usefulness. The ssl cert should still be valid though and i will check this. Thanks for pointing it out. I hope that the changes enhance your online experience and look forward to dealing with you in future. "

Sigh...

What is so stupid is they could have left the original in place which worked well enough (well enough for me to discover them via Google and well enough to actually buy stuff)...

It's a recession - you'd think they'd try a bit harder.

[Dave Liquorice]

I

No link to that from the homepage that I can see and a search for "contact" returns no results. The designer seems to think that avoiding the use of the word "contact" clever, it's not it just makes using the sight hard.

The homepage doesn't render at all well and comes from a brain dead web designer who thinks that content text will always be the size they set. Font size is under control of the user... so the alignment of text to the lines on the background drifts and the containers are not the correct size for the text.

There is no suitable option in the compulsory Subject drop down list for "Product Feedback", I guess it sort of fits under "Suggestions/Ideas" in that I suggest they drop the "new, improved" recipe and go back to the old one.

[stuart noble]

But we're talking here about offering customers the option of sending small, probably low cost, components out by post. If somebody's boiler pcb gets lost, that's another matter and, as you say, it isn't worth trying to save a couple of quid.

[Alan]

In message , Arfa Daily wrote

You cannot become part of the over-salty food club without being judged by someone who expects food to be "seasoned" with a ton of salt.

[chris French]

middle row at the top of the page, right hand side, above the search box on the page I can see.

[Dave Liquorice]

Not here.

have a minimum font size set, web "designer" appears to be unaware that the size of text displayed by a browser is not under their control but that of the user.

[dennis]

"talk to us"

[dennis]

Sounds like you need a new browser.

[chris French]

This is what I see (In current version of IE, Opera and Firefox on Win XP):

You appear to be missing the a whole line of links . Not sure that text size has anything to do with this.

The links are there when the page is displayed without their stylesheet, so I'm guessing it's maybe related to the way your browser is interpreting the CSS maybe?

[<me9]

Talking about yourself, dear.