In case it's of use to someone ... The drive shaft becoming floppy, or noisy, seems to be a common failure with these things. The problem is caused by a screw that vibrates loose and (in my case) eventually falls out. The solution is simple:
- Remove the bottom. If it has a hole (for locating it on the charging base) then the easiest way is to wrap some paper around a 1/4" bolt (or
6mm with a bit more paper), screw it into the hole and pull.
- Slide the innards out by gently pressing down on the drive shaft while depressing 2 plastic clips inside the bottom
- at the shaft end there is a small screw that will be loose - remove it and put thread lock (or varnish, or anything else that will bind the threads) on it then return it and screw tight.
- replace the innards and bottom.
- sit back and feel smug about saving yourself £60 with about 5 minutes work.
I hope that someone finds this useful.