Renewing my Driving Licence; and Linda

Aug 25, 2026 Last reply: 8 hours ago 2 Replies

On the subject of ******* NewTech (see my last, ("New Phone"), above):



I managed to renew my Driving Licence yesterday online.



I found (to my astonishment) that I'd also done this in 2023, and it was a perfect doddle. (Before seeing the actual proof on the Gov.uk site [much later in the current process] I had had not the faintest memory of that event.)



Not a doddle this time: I didn't have a "GOV.UK One Login" [sic - which btw



****s up the syntax of any sentence in which it appears) [1]

Having clicked "Continue" (on my Mac - where I feel nice and cosy) I was swept into a world run by an AI-bot (I figured), which started giving me orders, and telling me to do one thing after another, including telling me to switch to my smartphone midway through the exercise, downloading the GOV.UK One Login app, and then following more orders, including photographing my passport, and soon afterwards taking a selfie.



The whole process (because previously I had been unprocessed) took about 45 minutes (including getting my new phone (qv) to read the GOV.UK One Login QR Code, and also later using something called NFC (and after trying to get that to work about 20 times, I still don't know what I did to make it work - probably Linda (see below) leaned over my shoulder and did it for me.



It all ended with something like "Congratulations: you now have your GOV.UK One Login". I think that that was delievered in an email but I have an eery feeling that actually it was Linda from Ann Droid who spoke it to me -- I was too dazed to be sure.



All good! Personally I've always been a supporter of the National Identity Card (which I believe now they've leapfrogged).



Another John


You gave details of jumping through hoops to get your "GOV.UK One Login", but you started off trying to renew your driving licence.

Did you manage to do that as well? Or did you spend so much time and effort on the £$%^&* "GOV.UK One Login" that you forgot all about your reason for starting the whole thing off in the first place?

I ask, because that happened to me the first time I encountered that "GOV.UK One Login" business (and I suspect I didn't actually manage to set mine up, despite going through the whole business twice).

I had to get a gov.uk one id when i wanted to change my address recently

- probably for the state pension or maybe DVLC. As you say it feels like a lot of hoops to jump through but it all worked first time for us . Its a bit odd using it though to verify ones id. The old Government Gateway which was supposed to be the portal for all government services when it was setup is now only for HMRC ie tax for me.

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