Outlook curiosity

Mar 24, 2025 Last reply: 1 year ago 4 Replies

My 'house style' for Outlook emails is 12 point Arial, single spaced with an carriage return (blank line) between paragraphs. I have noticed: very often when I receive the reply, my part of the text has extended spaces between the paragraphs (visually maybe four lines). Any ideas what is going on?


Are you writing in text only, but getting replies in HTML format?

This happens to me (using Thuderbird). I create simple text e-mails, where CR does a new-line. Sometimes it comes back like that. Sometimes, if it's been read by a client set to work in HTML format, the reply gets re-formatted so that CR becomes a paragraph break.

So where I have paragraphs set out by double CRs as you would in a text file, it comes back as 2 paragraph breaks, or a 4-line break.

Very annoying. When I reply to the reply I like to sign off like:

Cheers nib

But to do that after it's been HTML-ised, I have to use shift-CR to get a newline rather than the default new paragraph.

nib

This sounds like a good description of what is happening. However, my emails are sent in HTML. Maybe there are different conventions in different emails? Should I be changing my formatting settings?

I think the settings that you set apply only to outgoing email. You can't control the formatting of incoming.

But it would be outgoing mail because it puts the received message at the bottom of the outgoing email. I thought you could change the received part, say to a different colour or font.

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