Perhaps many, but then again its an energy supplier so some grief is part of that territory
Still at least we have a bit of a choice in energy supply i cant as yet find any competitors to take the shit away from the house;!!
Of course disgruntled people will be more vocal than those who are happy with the service, but it's the "customer is never right" tone in their responses that worry me
Dunno really, a lot of them are because the customer hasn't read what's stated on their website like they don't cater for smart meters or prepayment ones. If you change the complaint level to 5 or full it gives a better picture.At least they do respond which I suppose must take up some time too!
Anyways we'll see!..
replying to tony sayer, Just A Thought wrote: Take note of the negatives on Trustpilot and not the positive ratings. If you look at the positive ratings and the company responses to positive ratings you will see a distinct pattern which suggests they are all written by the same person. I complained to Trustpilot but to no avail. Tell me of any other company under review where the staff are always personally named. So the positive rate is hiked to attract more customers. They try to block customers leaving them and the "membership fee" is not regulated. The negative reviews on the company appear accurate therefore portray the company more accurately.
My energy bill is just under £400/year. I have no gas. I have an electric car so it covers some of the "petrol equivalent. Sunligh t covers the rest.
You need to get organised.
I'd rather live alongside a fast flowing stream which has reliable flow and with about a hundred foot drop to run a turbine.
In message , Cynic writes
Are you deaf?
so that about 0.00001% of the population sorted
whereas solar works for 90% of the population
tim
For
not at all helpful if you don't live next to the required river.
tim
National Grid, anybody?
Needs to be a very big battery to store enough energy to maintain supply for a even a two or three day (ie short) "grey" period in the middle of winter. Also needs a big PV array just to replace what is used even on bright days.
Baseload of your average house 1 kW - 24 kWHr/day. 80% charge/discharge effciency - 30 kWhr input. In winter maybe 4 hours of charging at the PV arrays rated output on bright winters day - PV array needs to be at rated 7.5 kW just to break even.
Now about those grey winter days, say the PV array manages 25% of it's rated output for those 4 hours. PV array now required to be rated 30 kW to break even.
Battery capacity? 1 kW @ 12 V = 83 A. Hum, requires some hefty bits of copper... 1 kW @ 48 V = 20 A that's more manageable. So for each hour of supply you need 20 AHr of battery capacity or *at least* 500 AHr/day at 48 V. That gives us 20 x 12 V 100 AHr lead acid leisure batteries arranged in 4 banks of 5 and some devious means of ensuring even charge/discharge.
yes
but the point of the original post was for a personal supply
No. Solar works for 0% of the population...
...after dark.
All winter?
Well FWIW we're now being supplied by them and thus far no problems expect cheaper power:)
And when it comes to renew we'll see who's offering what and then decide who the next supplier will be!.
Thank you for your comment, I had signed up with them 48 hours before this thread appeared. Caused a bit of anxiety I can tell you.
You have 14 days in which to change your mind.
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