OT; Virgin Media service.

The Medway Handyman · 2009-07-01T20:16:40+00:00

Modem died on Monday PM, part of the telly/landline/internet package. Modem 10-12 years old?Called Virgin Media around 7pm. Guy said he would send a new modem FOC, it would take 3 days to arrive. It arrived today, took 5 mins to install following the idiot guide supplied.Not even charging me for the time I was off line.I call that excellent after sales service.

Jul 01, 2009 21 Replies

Rate this thread:

Mark 17 years ago

Actually if your exchange is LLUd Virgin net are a reseller of a Cable and Wireless ADSL2+ product. speed is good, price is very competitive, but it still suffers from all that's wrong with Virginmedia as an ISP.

Vote

Clot 17 years ago

Share the problem though a user of the service. At least they are more recyclable than AOL discs were.

Vote

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required