I bought a Kodak Hero 5.1 3-in-1 wifi, cloud printing enabled, printer scanning thingy the other day and am now going through a world of headache trying to set the damned thing up.
First I installed the software on a laptop running Vista Home Premium. All seemed to be going well until it got to the part where it installs the wifi drivers needed.
Although it can identify the printer in the wifi network, it always bottles out with a "The arguments are invalid" error message and won't install the drivers. (Setting up the connecting to the wifi network on the printer itself was very straight forward.
After wasting hours with on-line support, turning off anti virus, ditto firewalls, attempts in safe mode, rebooting computers & routers and attempted manual setup using its IP address, everyone (i.e. myself and Kodak support technicians) has given up.
Oh well, I thought, I'll just plug in the usb cable. The laptop identifies the new hardware correctly but the says it can't find the printer and won't install drivers. Grrrr!
Meanwhile, back at the desktop PC (running XP), the install went just fine and I've update the printer firmware and successfully printed with it. Hooray!
Of course, this still leaves the laptop with no printer access so I thought it was time to try out the "cloud printing" options so that my wife could send stuff to it through googles cloud.
Following all the proper instructions leads to another failure. I type in the printer's IP address followed by "cloudprint" (as instructed) and it brings up the appropriate page for setting up the cloudprinting but it fails to register the printer.
Now I'm seriously suspecting that there's something amiss with the printer but I have this nagging feeling that there could be system setting (in the router maybe) that causing all this aggro. Before I take it back is there anything else I should try? Of course this doesn't explain why the laptop wouldn't set up correctly using theUSB lead but it's been a bit flaky in many ways so it's always a bit suspect.
My router is a Netgear DG834N. I have to admit that what goes on inside routers is a bit of a mystery to me. I just plug in my log in details and hope for the best.
TIA
Tim