OT - more on energy prices.

Sep 06, 2018 5 Replies
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Posted in the MoneySavingExpert forum but thought I would ask for view here as well.



We are looking at switching suppliers and Bristol Energy and Robin Hood (via Ebeco) are in the mix. Looking for a fixed rate deal, for 2 years if possible. There was an article in Private Eye this week saying that Bristol Energy was losing money, Robin Hood had only just eased into the black.



My understanding is that if you take out a deal with one of these small companies and the company folds you will retain your deal and you will be transferred to another supplier. If you are on a fixed rate deal and energy prices are rising, this will not be attractive to other suppliers if they are guaranteed to make a loss for the remaining term. How does this work, then?



My understanding, also, is that with stable or falling energy prices the small suppliers without their own generating/production capacity can undercut the big players who have to hedge long term. However if the energy prices are rising then the small players take the hit first and have to raise prices because they don't have the capital to hedge.



Apart from the B word, the USA flexing muscles at Iran could signal a major disruption in oil and gas supplies, forcing prices up. A major drop in the UKP could also make anything traded in dollars more expensive in the UK.



Based on that, a couple of questions:



(1) Is a sound (if immoral) strategy to go for the lowest priced fixed rate deal in the knowledge that if the supplier fails you will be allocated another supplier?



(2) What happens if a supplier fails and no other energy supplier wants you as a customer?



Cheers


Dave R



Yes, why would you want to pay more than you have to?

(2) What happens if a supplier fails and no other energy supplier wants

Ofgem will allocate you to a supplier who will be obliged to honour your deal for as long as your contract lasts.

Cheers

Ofgem have advice on this at

"Ofgem will choose your new supplier, following a competitive process designed to get the best deal for you."

"We?ll make a decision on a new supplier as soon as possible and will announce these details on our website.

We?ll ask suppliers to bid to become the new supplier, so we can try and get the best possible deal for you in the circumstances.

After we?ve chosen them, you will be moved onto a new contract with the new supplier. It should only take us a few days to appoint a new supplier."

"Once you have been contacted by your new supplier, you should ask them to put you on their cheapest deal or shop around if you are not happy with them. You won?t be charged exit fees."

But it may not be a happy experience judging by

In message , David writes

Our supplier was GB Energy, who failed, and the contract was switched to Co-op who maintained the contract prices until the contract expired. The whole process was painless, although apparently that may not always be the case.

My experience with Green Star is that they supplied energy as per the contract but their customer service leaves a lot to be desired. I currently am unable to get a final bill from them after 4 months of trying.

From a interview on the radio recently a lot of complaints about Ofgems safety system don't seem to be about be appointing a new supplier but sorting out the billing mess left by the old supplier. The new supplier is not necessary responsible for correcting over-charging etc. There is meant to be a industry compensation fund for these occurrences.

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