Of course it was some years ago when these self service scanners first came out that I used to do my own shopping. I could not use the self scanner due to the touch screen etc, but every time I asked for some help they merely pointed me back to the self service till. I do think that some people who work in shops have some kind of common sense removal done before they are allowed to talk to a customer, in case they actually perceive the obvious. I recently had this same issue at both a doctors surgery and a hospital outpatients desk. Stand with whit cane in front of reception, droid says, rather busy use the computer log in. Doh..... Brian
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7 years ago