OT ish; Late cancellations

No, but he is Jewish.

Reply to
ARW
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Only on Wednesday afternoons in his private apartment

Reply to
The Other Mike

Some years ago I got a call from a tenant of mine in a small flat I let, asking what to do about a tap which had unscrewed completely and from which water was gushing out.

This was on New Year's Eve in Scotland, so I told them to shut off the water and arranged to visit in person the following morning at 9 a.m.

Meantime I made some late-night journeys to collect plumbing tools etc.

Next day, about an hour before I was due to visit, a hoarse voice on the phone asked to postpone the visit 'because of other commitments'.

When eventually I made my visit, I was told that they had lost the tap insert!

At which point I said that repairing damage caused by negligence was their responsibility.

They left not long afterwards.

Reply to
Windmill

So what about a customer that allows a job to begin, involves us in a couple of hours and a small amount of materials? We have such a customer we started a job for and broke off as we could not complete as it required building work(all with the customers prior knowledge). He then got in some one to complete our our work. Would you charge in this situation and how much?

Reply to
Bob

Don't know much about these situations, which I hear are not uncommon.

I suppose it's not so much a question of 'should you charge' as 'would you be paid if you did try to charge'. And the question of how much time you would want to devote to the attempt to get payment. And the question of the possible effect on your reputation if you try to take customers to court. (It could be quite unfair to blame you in that event, but some might try).

Did the customer clearly understand that you couldn't complete the job until other work had been done by other people?

Even if one other person/company did both the prerequisite building work and also the work you had to leave unfinished, it seems obvious that you had expenses and were entitled to be paid.

One wonders if the customer had a SWMBO who told him he had to act in this way. (Or a HWMBO, if the customer was a she!).

People can be very bloody awkward sometimes.

Reply to
Windmill

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