SWMBO is having problems receiving email sent to her as the membership secretary of a club - prospective applicants find the club website and send email to the publicised address " email@example.com"; the club's website then forwards this to her personal address, which is firstname.lastname@example.org. The email gets forwarded by 123-reg.co.uk to her 'real' address (ie, with our ISP), which is email@example.com.
I've just sent a test email to the firstname.lastname@example.org, and got back the following non-delivery message:
> SMTP error occurred while sending message to following recipient(s) > > email@example.com > > 550 Blacklisted by Webfusion for high spam volumes. > > Headers of original message follow: > [snipped]
This is obviously pretty serious for a club that is always trying to recruit new members! However, I am unable to ascertain from the error message where in the chain the problem is occurring. Is it down to SWMBO's personal email or ISP (and therefore something I need to sort out), or is it just down to the firstname.lastname@example.org address, and I can just bat the issue back to the club to sort out? How can I tell?
There's nothing obvious in the message header to point the finger,but then again I don't speak 'messageheader-ese'
Will Webfusion (never heard of it) be the club's web service provider?