Neff oven timer problem

[CharlieR]

I have a Neff hot-air oven that has been working fine for 6 years, except for the digital timer, which has started playing up. This unit enables me to set length of time for cooking, and start/finish times, aswell as beng a digital clock. It's now hard to set the timing correctly, which requires me to press a button and turn a knob, as the display jumps almost randomly as I turn the knob. Once set, however, it counts the time correctly. Can anyone suggest if this is a part that I can get and replace myself, or is it an expensive call-out job? (And no, it's not under warranty)

[Brian Sharrock]

I can't answer your point directly .... but I hope this helps ... I too have a Neff oven similar to yours and was able to purchase a replacement element from a 'Parts shop'. The outfit stocked lots of parts for most(?) manufacturers' appliances. I walked into the shop and the 'bloke' pulled out a 'Mechanical' exploded parts diagram of the appliance which enabled me to both identify the part (number) required and the 'how to get it out' path to dismantling. { remantling, as Haynes' says is the reverse of dismantling ). The shop assistant although _very helpful and knowledgeable_ were forbidden to show me any wiring diagram. ['case yer elektikute yerself; we can't be liable. Guv!]

I found the shop advertised in the 'yellow pages' amongst the 'Domestic Appliance Repairs' section.

I walked in with 'a problem' and after asking, politely, 'Can you help me?' ... walked out with the correct part.

[Dave Plowman (News)]

It sounds like the what I think is a shaft encoder (produces pulses when rotated in either direction) is faulty or the pulses aren't being read. I've got a Neff oven and microwave that uses the same system - but they're both new and I haven't had need to see how they are constructed, and hopefully for a long time yet which is why I bought them rather than Baumatic. ;-)

All I can guess is that you strip it down and check for dry soldered joints etc on the PCB. If the shaft encoder is a generic type you could replace from the likes of RS components. But they are generally very reliable so I'd look for a PCB problem first - as I said likely a dry joint or two.

[ted]

“You can only change the clock when no other clock function is active”. You need to delete all other clock functions which is what I seem to be having troubles with. Can I just reset the entire oven?

[Brian Gaff (Sofa]

But you did, the benefits of starting a new thread are many and varied, particularly on a completely broken interface like the on in Home owners club. Brian