I am astounded why anyone frequents a conventional builders merchant. There can be only two reasons, first they deliver on site and secondly I would hope account holders get a good discount and credit.
I have found it useful to get a price from a DIY shed and ask them to match, they often will, if not I ask is that the best they can do before walking out.
Another offender is CEF, I have never bought anything from them. How do they sell anything?
Or any large enough order and the price will normally tumble.
I ordered 20+ rolls of torch on roofing felt from one once, and paid about £32/roll. Later ordered another and had a mate pick it up. They charged him £55. So I phoned and highlighted the discrepancy, and they apologised said they had not spotted it was a follow on for an existing customer, and promptly refunded the difference. Shows just how much they will take the pee if you walk in off the street and don't argue about the price.
I checked the price of a couple of packs of paving slabs with Travis "twice the price" perkins once, and got a silly quote, but they did offer to do a price match. So I gave them the Wickes price, (about £200 less per pack), and then they said they are not able to do a price match on Wickes products. I highlighted they they owned Wickes and this seemed a bit daft! Needless to say Wickes got the order.
Same deal, presumably a trade account or large enough order and they probably become competitive.
Even TLC who normally are not bad with advertised prices will quite often do me a better price at the counter than they advertise on the web.
The Wickes near where I used to live opened up a Toostation counter at the back of the store. If I bought anything there that Wickes also sell, i would make point at looking for and having a laugh at the Wickes price befor picking up my order from TS!
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