I phoned in our meter reading today fom our electricty dial meter as from left to right:
5 - exactly on 0 - exactly on 9 0 - between 5 6 - between 8 9 - betweenThis has been billed as:
50958Am I right in thinking that this should be:
49958 ?E.
yes See
Yes, but I think they are expecting the person submitting the reading to follow the rule
"If the pointer on a dial falls between 9 and 0, reduce the reading already taken for the dial on the left by one"
rather than that they will reduce it for you ...
I asked the E.ON agent to confirm that he needed to take 1 away from the top two but he obviously ignored me or didn't understand that two dials needed reduction so have been billed 1000 kW too much.
This is after someone read the meter and they asked me to recheck it - I thing they are having trouble getting readers who know about dials now...
EDF want to replace the meter but it's in a built-in unit that I'll have to break apart unfortunately and I've not got around to it.
The bill is still high - about £1000 for four months' gas and electric
- is it possible (in London) to get it any cheaper or is E.ON about the best? I've never paid any attention to the bills until now but suspect there's not much to choose between them.
E.
Many years ago the meter in our house was under the hall table. As a child I was fascinated to see the disk revolve, except one day it wasn't revolvin g. I told me mother it was broken, and upon confirming it wasn't working, s he promptly turned on all the electric heaters and the immersion heater. He r reasoning was they were going to estimate the bill and as sure as God mad e little apples, they would err on their side, so she was getting her dig i n first.
They fired all their meter readers and now every supplier outsources it to what appears to be the same organisation of cheap untrained serfs. They only know how to read the digital ones. I see the same one coming round here with a different suppliers hat on just about every month (until he gets fed up/finds a better job and leaves).
They once tried to charge the village hall for a proportion of the national debt since their system expects 6 digits and one meter has only
5 on it. If the drudge zero pads at the wrong end then the resulting bill is an order of magnitude higher than it should be.Eon isn't all that bad - but check you are on their best tariff though. Like all the energy suppliers they will default you to the worst one if you don't pay careful attention to what is going on. Worth feeding your data into a comparison site (and then into the recommended supplier)
Scottish were cheapest for me last time I looked (but I don't quality for dual fuel) and SSE *has* to be worth a look right now.
Maybe my 8 year old some can get a Saturday job with them - he knows how to read dial meters...
no chance - he's too highly qualified.
Is that with or without the extra 1000 kWHr of lecky? They could add anything from £100 to £200+ depending on what you pay per kWhr.
See above tariffs vary greatly within companies let alone across companies. Arm your self with your actual annual use (gas and electricity) over at least the last 12 months (averaged over longer if you can) and take a look at the comparison site to quickly see what is out there.
Personally I don't trust the savings given by the comparison sites, I just use them to find likely suppliers and tarrifs. I then obtain the real numbers for each tariff and feed them into a spreadsheet to work out what I expect the real costs to be. But then I have meter readings going back years in that spreadsheet so know my use very accurately.
"Prices fixed 'till 2016" sounds good but read the detail. That's Jan '16 and fixed at what rate? All their tariffs?
I have a couple of fixed tariffs, that I signed up for nearly 12 months ago, one ends Feb 15 the oher May 15. I should imagine that most of the companies have fixed price tariffs going into at least late 15 if not early 16.
The cynic in me says SSE is just waving a marketing flag, rather than offering any thing really different to other suppliers.
Very probably but still worth a look. I certainly didn't get offered the best tariff from my own supplier on renewal and I expect that is common. You have to check online and then double check what is claimed on the suppliers own website to avoid being ripped off.
Customer loyalty is rewarded by higher bills - the message is clear!
In article , eastender writes
Have a look at a switching site and you will see, it's a 5min job.
You could do worse than to go to
Common as in contained in the terms of a limited period contract. When that contract ends you normally get moved to that companies standard tariff, this is rarely the best they offer.
Yep, but that is how many things work these days. They reley on people being too busy or too lazy to do a quick online check that they won't be able to better the tariff they are going to be moved to. Mind you to do that requires you to enter the future tariff into the comparison site rather than the current one, that might be a too hard for many of the population to cope with.
In the US, most meters are outside the house, so the meter readers can just move from house to house without bothering the occupants. We moved into a rented place in Kansas City, and the meter never budged. We received several months of bills with zero use, and then one evening, the door bell rang, and there a was a guy with a new meter in his hand, telling us that he was about to replace the old one. The company then estimated the bill back to when we had moved in, and although I took it up with the Missouri Public Service Commission, who monitor the State's utility companies, they said that the rate that we were being charged was fair, so we paid up. They let us pay it off over several months, too.
I was able to "queue up" a tariff change in mid-October to take place mid-December onto a 24 month fix, so I essentially got a 36 month fix as the 2 year fix is only a few quid higher than my previous 1 year fix.
If millibrand gets in I'll have the consolation of that becoming a 49 month fix - any guesses how big the ramp-up will be come Jan 2017?
It's not so easy to get the data when readings are mix of estimated and real at random dates - I've just tried working out it with the two years' worth of E.On bills we have and gave up. I spoke to an agent a bit earlier to get the 1000kWh lopped off and asked him if they could supply accurate data for a year and he said all he could do was go through the bills with a calculator like me...
I must say E.On customer service is excellent - they answered both my recent calls instantly and were friendly.
I also asked about smart meters - apparently free combined gas/electric ones are coming but that may be a while.
E.
Just find the oldest non-estimated bill you've got, and take a reading now, divide by the number of months between them ...
Yes but really you need a year so you don't get say two winters and one summer - that's not so easy to do.
E.
It is as long as you take actual readings - if I get an estimated bill I always take a reading and they redo the bill. Then you just need to look back to the bill
Or keep your own records of readings - I try to do regular readings - say every month or so. In an ideal world I do it every week, but ICNBA (moslty cos the gas meter is in the cellar)
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