In DIY as I DIYed the fitting. :-)
Bought an LED flood lamp with PIR sensor off ebay, cheap so probably
from China. First thing I did was check the earth, earth wire to metal
case using continuity (hope thats how its done) ..dead so opened up the
case and earth not connected to casing.
Contacted the seller to highlight this and no response. Not looking for
compensation as I sorted it myself but wanted to highlight the dangers.
So what to do re feedback, I have sat on this for a few days as I cant
decide if I should neg him or a neutral based on no response and
Neg, I'd have thought.
- no response to message
- selling a potentially unsafe item
- need to warn other purchasers
- if the listing quoted safety 'Approvals' then the item's
'Significantly not as described' in ebay-speak
Might sound harsh - but a.n.other purchaser might not be as clued-up as
you and could get an electric shock from the floodlight.
What's their feedback like ? By clicking on their neg total 3 mths 6mths
etc you can actually
a) If the seller hasn't responded at all, and assuming they're still active and selling
stuff up until yesterday - they haven't died or fallen sick - a lot of these may be
one man businesses, then a lack of response alone, merits a neg.
Although you haven't given any time limits the seller has missed, its assumed
these fall outside those specified by eBay.
Again many more seasoned sellers who generate high volumes have
a policy of no quibble refunds where they already know there are issues
with their items.
Again you happen to know for a fact that these things need to be earthed.
Surprisingly perhaps a lot of people don't know this - google
"LED floodlamps no earth" or at least its an "issue" with these
Given its a known issue with cheap lamps perhaps you might have checked
this out for yourself beforehand and specifically asked the seller if the lamps
were earthed. I know damn all about electrics but if it doesn't specifically
say in the description that they're suitable for use outdoors where they;ll
need to be earthed - then it might be up to the buyer to check that first,
Bulshit I know but there you go.
Despite the fact they're cheap, a) would swing it for me. What's the rest of their
feedback like ? If you go to their feedback profile you can click on the
individual totals, their negs for 3 months, 6 months etc and this brings up the
comments. If they're getting loads of negs then a) you won't feel so bad
about leaving another one, and b) you'll wonder if its worth the effort.
So you're no better off than where you started.
When buying cheap stuff on eBay I personally find it better to just write
off the loss rather than agonise for days about leaving feedback.
This has only happened twice among hundreds of purchases.
Basically the money saved on the bargains, plus the convenience
easily cancels out two relatively small losses.
Arguing over matters of principle over relatively trivial sums with complete
strangers hundreds of miles away who can suddenly lose the power of
English comprehension at the drop of a hat is a compete waste of
+1, big time. Yes, I buy cheap crap from China, and invariably, it
works. How they can sell at such prices, including postage, and usually
get it here within 10 days or so is a mystery, but they do. Recently
bought three USB charger plugs, to power USB fairy lights (also from
China). They all work, and assuming they keep working for a reasonable
period, I will just replace them when they die. I'm certainly not going
to bother arguing over a pound or two.
I bought some very decent heavily chrome plated fingernail clippers
for 1c including postage. The first one supplied didn’t have the jaws
closing square so were pretty poor and given the price expected the
seller to ignore my complaint. But he sent another for no charge and
the replacement was fine. I assume he was building feedback cheaply.
Thinking a bit more about this.
These floodlights are presumably intended for sale to people who know
what they're doing. People such as yourself who are capable of installing
exterior lights and are familiar with all the requirements.
In which case maybe the seller could reasonably expect that anyone he
sold these to would be capable of sorting this out for themselves
same as you've done.
The real basis of your complaint (had the seller actually responded) seems
to be based on the fact that many of the people he's going to sell these to
are too stupid to know what they're doing. But then its hardly the seller's fault
if his buyers are to tight to employ a competent electrician is it ?
You've got your light(s) for a good price,
They've given you the chance to use your problem solving skills.
The products should not have been sold in an unsafe condition.
Some years ago I bought 4 Disco/theatre lanterns from CPC. They arrived
with 3 using one type of flex and the fourth another type. Probbaly the
outpout of 2 different factories. The odd one out also had no earth
connection to the body. I did tell CPC, perhaps they talked to their
suppliers, but I subsequently always checked new products for safety.
If they were selling a light that had unterminated terminals ready for
the installer to wire up, then yes that's a fair assumption.
However if they are selling a complete unit that has a length of flex
already fitted, and that is a three core flex, connected to a class 1
fitting (i.e. must be earthed), then its unreasonable to expect the
fitter to disassemble the light to fix what is a design or manufacturing
I really depends on the way the light is supplied. Many of these come
with a prewired (too short) length of flex already attached. In those
cases the seller deserves a neg - especially for not not responding to
queries on the issue.
It *might* be more arguable if the product listing contained warming
that the prefitted flex is not connected to earth and that you will need
to rewire the internals on receipt.
If the OP decides to leave any feedback at all then its always open for
him to leave the comment
"Warning:this floodlight is supplied with no earth connection"
or similar, without entering into any communication with the seller
Who seems to be selling stuff out of a flat and probably doesn't
have a clue about most of it.
On Thu, 17 Aug 2017 09:38:19 +0100, Andy Burns wrote:
Most eBay sellers are terrified of negative feedback, because of the
way the response system has evolved anything less that five stars
all round is damaging to reputations. So individual buyers have
power (some say too much).
I'd just say what you think of the device working wise but add the point
about people should check for the earth as QA is a bit lax. The seller was
probably just a box shifter. Kind of 21st century arfer Daley type.
This newsgroup posting comes to you directly from...
HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.