Bah I had something similar the other night trying to pay for car insurance online via debit card. One of the questions was "Have you ever lived or being associated with any of these address's?" The a list of half a dozen first address lines. One of which was "12 Greentree Road", which is a couple of doors down from where I have lived at a "12 Bough Villas, Greentree Road". As "12 Greentree Road" is incorrect I didn't select that line and the transaction was declined. The damn system then remembered the attempt and wouldn't let me pay via DC even 24hrs+ later, had to pay by CC and take the
1.5% fee, barstards.Verified by Visa is a PITA, I forgot the password I could remember (shut up at the back) but it won't let you reset the password to one you have used before. The upshot is I can *never* remember the password and have enter a new, unique, one everytime...