Sub contracted to a bot like National Rail's "Ask Lisa" (
Q: "Why are SouthEastern so s**te?" A: "Lisa says: It appears that you might be asking about a specific train company, but I haven't been able to tell exactly what you want. I'm loading the Train Companies information page, which provides all the information you're likely to need about their services ? along with contact information. Alternatively, simply type in the name of the company, and I will load their details for you. "
Would have thought they'd at least have a rule for that after last week...