Central Heating breakdown cover

Looking to organise central heating cover, inc rads, hot water tank etc.
Prices vary quite dramatically, varying from about £7 per month (Cover Heat)
up to over £20 with British Gas. T&C state that the heating system must
have the recommended annual service. How much *roughly* is this for a
conventional gas boiler, hot water tank in airing cupboard etc?
Also seen cover from Powergen which heating cover includes an initial
inspection and service and annual inspection & service for about £9 per
month. However there is an excess of £50 payable on each repair. Others do
not have an excess.
Thanks
Reply to
diy-newby
Unless it's a particularly old or unreliable system, just put the money in a high interest savings account and use it when you need to pay for repairs/servicing.
MBQ
Reply to
manatbandq
The Powergen £9/month deal is a £50 fixed price repair not a £50 excess. Pay £13/month to avoid the £50 charge. That's £48 a year or 1 fault. Most systems don't break down as often but lemons do. A contract provider will dump a lemon as soon as possible. PG say 7 years.
Not having a maintenance contract is quite a risk for a diy-newby. Fine if you can manage without heating for a few days in winter while you faff around trying to get an independent repairer turn up or get spares. Some spares such as pcbs can be unreliable and bl**dy expensive. It's a risk issue mainly and only you can decide.
Jim A
Reply to
Jim Alexander
Same thing in my eyes - still costs you £50 per repair.
Think I am going to go with the £13 pm Powergen deal. With a young family, going without heat during the winter months is not very clever in my eyes. Worth every penny for peace of mind.
Reply to
diy-newby
Take a careful look at the small print in terms of what they provide and when.
BG's advertising of its offering gave the impression that their "engineers" were like paramedics and hence would arrive and fix problems in the next 10 minutes. They didn't actually *say* that they do this, but the advertising gives the strong impression of that. Therefore it might be reasonable to assume that a call first thing in the morning might result in someone that day or later in the day for someone the following day.
A few years back I had a BG contract and had need to call them to fix a problem. At a not particularly busy time of year (early spring), they were on 5-7 days response. That was before a "discussion" which brought it down to three followed by a fix and a cancellation of the contract.
Whether Powergen's contract is any better I don't know. Have a look and see whether there is a contracted time commitment. It would be surprising if there is.
Therefore, if you are seeking a peace of mind arrangement, this kind of deal is not really going to provide it if your concern is time to fix. You would be better off with an arrangement with a reliable local fitter who would at least attempt to fit in your fix with his other work.
If you are looking for some kind of predictability of cost, then this will give something of that, although if a repair becomes too expensive, the weasel words may let them offer you something else which may not be suitable. From a financial perspective, you would almost certain be better off having a household slush fund in the form of a high interest account (relative term) into which you put money to pay for repairs and replacements to domestic equipment.
Reply to
Andy Hall
On Wed, 3 Oct 2007 15:46:32 +0100, Andy Hall wrote:
At busy times of year how busy are non-BG heating engineers? How long would you have to wait normally?
>Whether Powergen's contract is any better I don't know. Have a look >and see whether there is a contracted time commitment. It would be >surprising if there is. > >Therefore, if you are seeking a peace of mind arrangement, this kind of >deal is not really going to provide it if your concern is time to fix. > You would be better off with an arrangement with a reliable local >fitter who would at least attempt to fit in your fix with his other >work. > >If you are looking for some kind of predictability of cost, then this >will give something of that, although if a repair becomes too >expensive, the weasel words may let them offer you something else which >may not be suitable. >From a financial perspective, you would almost certain be better off >having a household slush fund in the form of a high interest account >(relative term) into which you put money to pay for repairs and >replacements to domestic equipment. > >
Reply to
Mogga
In message , diy-newby writes
With our Saga home insurance we have Domestic Emergency Cover which provides up to GBP750 for any call out, including, happily, central heating / hot water breakdown. We have to have the system checked/serviced annually.
Reply to
Si
In message , Andy Hall writes
Having concluded I couldn't diy this morning I called Saga and someone will be coming tomorrow sometime between 8am & 6pm. Lucky I'm home anyway. :)
I have GBP10/month going into a Nationwide e-savings account building nicely and it looks as if I won't have to touch it. :)
Reply to
Si
In article ,
They don't turn up a few minutes after you call them - like you hope an ambulance will. Make sure you have alternative means of heating - electric fan heaters, etc.
Reply to
Dave Plowman (News)
Just had a quote from British Gas, Gas plan 2 =A3225 a year. (On line =A3204 ?) Powergen =A3 156. The latter for me Peter.
Reply to
Peter C
Doesn't really matter. These are not the "emergency services'" as they would have you believe, so you might as well buy the cheapest you can find.
Reply to
Andy Hall
Your opinion and as far as a description of the product, wrong. For example the Powergen product is described as "Central Heating Care gives you maintenance, repair and emergency breakdown protection for your gas boiler and central heating system".
I agree the T&C is a bit light on teeth but if they don't deliver in accordance with the product description You would easily find a claim to make.
The real issue is is there any other way to reliably get "emergency service". I suspect not, but I'm listening.
Jim A
Reply to
Jim Alexander
As I acknowledged the T&C are silent on that issue. Hey its a sort of insurance, so its woolly. But the offer is clear, a two hour timeslot after one telephone call. Today, tomorrow, next week, who knows. My point and question is what is the more responsive guaranteed emergency service? The unasked question is at what cost.
Jim A
Reply to
Jim Alexander
In article ,
I've never bothered with CH insurance as I installed it myself and can cope with any repairs needed. Although it has only had one actual stoppage of working in over 25 years. Other faults ( TRVs jamming, etc) were really just mainentance issues which could be fixed as a non emergency.
But my brother has got insurance - BG - and he's certainly needed it. Usually more than one emergency per year. And often not fixed for days - with the system totally shut down. All these faults could have been fixed there and then if BG had an adequate stock of spares for his common boiler - but they don't.
Since most faults are of the common variety I'd like to see a company offered a guaranteed response time and refund of the annual premium if the fault can't be fixed within XX hours.
Reply to
Dave Plowman (News)
Ditto
Although it has only had one actual stoppage
11 years and counting
Other faults ( TRVs jamming, etc) were really
Took BG numerous visits to fix non-emergency pressure loss on my mum's system. All expansion vessels leak apparently. Eventually the fault was fixed and it wasn't the expansion vessel. In between times the heating failed because BG failed to ensure the expansion vessel was properly charged at annual maintenance even though they knew the system exhibited a pressure loss and they were wrongly claiming it was the expansion vessel and normal.
Not defending that near fraudulent ineptness but *still* waiting for anyone to tell me where I can get my mum reliable emergency cover and at what price.
happy with that, though the faults that worry me are control board faults because the spares are particularly expensive.
Jim A
Reply to
Jim Alexander
Could she get a recommendation from someone for a *good* local plumber?
If so then set up a direct debit into a savings account to cover repairs etc.
Pass on details of raden/geoff/CEC to plumber in case a board is needed.
cheers, Pete.
Reply to
Pete C
In my case (Worcester Bosch) I've decided the best plan is to ring the service dept if the boiler goes wrong. £200 covers up to 3 part replacements, and at least I know they'll have them on board. At £100+ for the Grundfoss pump with the Bosch label not very well glued to the front, it's a no brainer IMO.
Reply to
Stuart Noble

Site Timeline Threads

  • Soooooo since no one is mentioning building something I'll mention the POS I...
  • site's last updated in

    Woodworking

HomeOwnersHub website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.