She got some nice wool carpet laid last week...turns out that in addition to some shoddy work, they put down the cheap underlay instead of the good stuff. So they're coming next week to re-do the job.
Couple quick questions:
The original fitters didn't use the knee kick thing. Should they have? Should all fitters use them?
The carpet was for stairs. The straight lines were great, but the 3 curved steps look like crap. I was told (being a woman and having an accent) that the distance in the middle of the step to the nose is different from the distance from the riser to the nose in the corner, and that's why he had to tack (with tacks) the corners. Um...shouldn't an experienced fitter not need tacks?
And my friend wants the carpet to be tacked/tack strips under the nose of the step...very very fitted. Is that normal? Possible? Without tacks? Cause we can see all the heads of the tacks.
As well, we can lift up carpet on the edges of the stairs, and it bubbles in other places as well. He folded over the edges and tucked it. Bad job?
I guess I just want some backing from people who know what the deal is so that if we stand up and say "No, that's not how it's done", they might actually listen.
(as well, the wankers didn't even clean up after themselves...I had to bag all the scraps).
E