Lee wrote in news:c03jm7$12n9hf$ snipped-for-privacy@ID-169177.news.uni-berlin.de:
I'm not being precise enough :) "Normally" I think NTL put the brown box on the outside of a building and feed a cable through to a master box on the inside. In my house, both boxes are on the inside. So if I were with NTL, would my responsibility start with the master socket or the brown box? Both are inside the property - the cable from the box to the socket runs across the cellar ceiling. The brown box also has a co-ax cable - it used to connect to a box in the living room for TV (presumably). It now connects to a box in the bedroom that supplies broadband. I think BT would have something to say if I climbed up a telegraph pole or started poking around in a green cabinet but would NTL say anything about poking around in "their" brown box that's inside a customer's property?