Boiler beyond economical Repair (con)

rick · 2020-10-01T18:54:50+00:00

Boiler been under service contract since new, so annual check etc.Took out maintenance policy for a Baxi 100HE with a new national company.They sent an engineer who carried out service, and as house is to be rented out they also did the Landlord gas certificate. (both were at cost separate to maintenance fee)No advisories all notes say boiler was fine & serviceable ... it is 11 years old.Last week ( 3 weeks after service) boiler failed, Contract company sent a guy out ... he pronounced new fan needed.Sub-contract gas fitter quote was £145 +vat for fan and £45 +vat to fit it.Company advised this made it beyond economical repair.Would I like boiler replaced for special offer of £1800 +vatI hit the roof - called local branch of PTS ... price of genuine Baxi spare fan .... £55 +VatAfter a great many phone calls, they agreed to fix boiler.They explained they have algorithm where they take initial cost of boiler knock 10% off per year, to get to current value. If repair greater than 40% of this value they will class as uneconomical to repair ... and quoted some small print in t&c that they had not even sent me.Is this the way service contracts are going - or have I just got a bad company.

Oct 01, 2020 Last reply: 5 years ago 22 Replies

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Dave Plowman (News 5 years ago

I'd be happy with house insurance that only covered fire and flood, etc. Not theft or accidental damage or anything else they seem to throw in to make it look like you're getting good value.

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tabbypurr 5 years ago

I'd be happy with TPO car insurance but it's either not offered or /increases/ the premium over comprehensive. Mind you IME car insurance is very scammy.

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Andrew 5 years ago

National Insurance for 'free' NHS treatment ?

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