Boiler and Heating Cover

Nov 13, 2026 Last reply: 13 minutes ago 2 Replies
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Hi all



After elusive problems with my CH system (see thread "Worcester Bosch



24ri Boiler Bleed"), er-indoors is pushing the idea of a British Gas style plan to cover our heating.

I would be inclined to resist this, but there are two unavoidable truths here:



a) I won't touch gas boilers b) Getting a plumber that will attend an ad hoc call out at reasonable rates seems increasingly difficult.


So, all that said, who do the group prefer for this sort of service and what are the pitfalls?


Details....



The boiler is a Worcester Bosch 24Ri. It is 20 years old, but had a significant number of parts replaced last year.



In 2024, the following parts were replaced: Zone valves, pump, by-pass valve, thermostatic and lockshield rad valves.



Many thanks



Phil


I would ask your local heating firms if they have any kind of service plan / emergency service. I had to help some one with this recently and the heating firm attended 48h later (they were not on a plan). Perhaps they have a deal where you pay £x per month and get an annual service and some number of callouts included?

Back when we were on a BG plan they were very trigger happy to condemn the boiler ('we can't get the parts' when the independents could) and treat the appointment as a opportunity to upsell a new boiler. Wasn't worth the monthly fees.

At least local firms are on the doorstep and have a reputation to uphold?

Theo

We dumped BG when they did this. Got an independent gas fitter, then cover from Domestic and General. We've had our money's worth.

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