Ordered a basin from B&Q. According to their website in stock in several
stores, including my nearest one. Went to look at it, and it was on
display - but was told they didn't have it but would be delivered next
day. (which could be up to three days) So went online and ordered and paid
for it. Next day got an email saying to book a slot for it to be
delivered. First one about two weeks later - today. Which I booked. Had a
confirmation email saying it would be delivered today. And they wouldphone
call about an hour before they delivered.
Nothing at all today. They did provide a tracking number, but that
required you to register at their carrier's website. No thanks.
No wonder they're having to close many of their stores.
- posted 2 months ago