Some five years ago, I went to Carphone Warehouse and bought just about their cheapest mobile, an Alcatel, and a £5/month Talkmobile SIM. For my limited requirements, the combination is great. I stuff the 'phone in any convenient pocket, along with wallet, keys, car key-card, etc, and it does not object. Recently, turning on the 'phone has been giving a warning, an error code. Alcatel could only suggest that the battery might be failing, but there is no other indication of that. Because of the 'phone's age (!), they have no Help available. Since the death of the mobile seemed a possibility, and I often wished it had a camera, I bought a very cheap 'phone, a Fonerange, and switched the SIM over. Lo! The same error code appeared, so it must be the SIM. I contacted Talkmobile, whose name is on the SIM, and after several attempts to connect, and finally getting to talk to somebody whose native language is clearly not English, it was determined that Talkmobile could not help, and it would be best if I contacted Alcatel. Hmmm. Well, the SIM was still working, so I left it in the new 'phone, and today went shopping, carrying it exactly as I used to carry the Alcatel. And the first time I pulled it out of my pocket, I saw that the screen was totally useless, ie visually cracked under the outer layer, and shows an image like a Jackson Pollack painting, but nothing else. The cracks start at a point which may be where the house keys pressed against the edge of the screen. The buttons seem to work, but I can't follow what is going on, and the camera function is unreachable, as I can't remember the sequence to get to it; and if I could, I would not know what it was looking at. So it's back to the Alcatel, and a request for a recommendation for what make of mobile will withstand what I consider normal treatment, such as being put into pockets with other items. Did I just get what I paid for, ie very little, and most 'phones would have no problem with this life, or is this typical, and the Alcatel has been better than I should have ever expected? I see people pulling their smartphones out of back pockets, which must be subject to some compression forces, so it looks as though there is normally some resilience built in to them.
- posted
7 years ago