We have a Werner S2210 attic ladder bought and installed about eight
years ago. Ours has not broken yet, but I see that there are many
complaints of broken hinges resulting in falls, injuries and lawsuits.
(I have read that this particular model was produced originally by a
company that Werner bought.)
Some have reported that when they complained to the manufacturer they
were offered a $100 gift card with which to buy a replacement.
Does anyone know of cases where Werner has offered "preemptive" gift
cards to owners whose ladders have not yet broken, to fend off possible
further lawsuits? I don't want to break a hinge deliberately or claim
falsely that a hinge has broken, but I'm not crazy about the idea of
continuing to climb it.