Washing Machine Issue

There are a number of reasons for poor draining. It is obviously attempting to drain, or else there would be a full tub of water in there. Here are some idea...

Check for a kinked drain hose in the rear.

Add more water, put machine into drain mode, lift up drain hose out of drain pipe slightly to see stream of water. Is it forceful?

Is machine spinning? Machine might be draining but not spinning, giving the appearance of not draining when the residual water in the garments settles out of the fabric. If it isn't spinning, then you'll need give the model number for some ideas on that.

Yes the machine is spinning. I saw that this morning while she was draining the rest of the water. As for the stream of water I am not sure. She just told me about it before work.... We drain directly into a wash sink, so the pump is not pumping too high and no chance of a kink.

Pump failure?? Are you sure its spinning out through all the cycles? Is there too much water getting added during the wash cycle? Maybe the air switch is bad. I only ask because I just changed a direct-drive coupler in a Whirlpool washer. No spin cycles left lots of water in tub. I have gotten some great information from Dave's Appliances.

check for sock partially blocking drain. its happened here

I drain directly into a sink next to the washer, and I'm almost certain I had a kink.

My washer barely drained at all, but after I replaced the pump, I couldn't find anything wrong with the old one, even when I broke it open. The kink disappeared when I moved the washer away from the wall, but I didn't try running the washer at that time. I wish I had.

The wsaher and its drain hose had been in almost the same location for