Washer Issue!

I have a Kenmore washer (front door) from Sears. It does not spin for 2 days but I can hear the engine is working. I have called everywhere to get some help but the earliest time they can come is 2 weeks from now. I have kids at home and no coin laundry in this small town. I am not sure if this washer has BELT or not? if yes, do you think it would be easy to change the belt? any feedback is highly appreciated. Cheers, Mike.

Reply to
thehospitalist
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Two weeks for service? Good reason not to buy from Sears. Local dealers give their regular customers top priority.

Reply to
Edwin Pawlowski

If the town is so small that it doesn't have a coin laundry (is there such a town?), what makes you think there are local appliance dealers?

Pete C.

Reply to
Pete C.

Unless it's a pretty new direct drive model, it probably has a belt.

You can enter your model info and see exploded parts diagrams here:

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As for ease of replacing a belt, that is entirely dependent on your mechanical skill level. I wouldn't consider a washer belt change to be overly difficult.

Pete C.

Reply to
Pete C.

Define "local" A dealer that sold you an appliance, be it 2 miles, 20 miles or 50 miles, is more likely to repair it and take care of a good customer than a dealer that lost the sale to Sears. If you are an appliance dealer with two servicemen, and you get 10 calls for service, 9 from existing customer, 1 from a Sears customer, who would you service first? Toss in another variable. Of every 10 service calls, one turns out to buy a new appliance. Do you want to send your guy first, to the one that will come to you or the one that may go to Sears?

May independent dealer won't service appliance bought at other stores for that reason. I ran into that myself some years ago with a dealer in my town. The appliance was bought when I lived 300 moles away but he would not come anyway. Another dealer did and got my future sales.

Reply to
Edwin Pawlowski

Need model number. Some are made by frigidaire and some by Whirlppol. The small ones are frigidaires.

Reply to
Art

I admire that you want to fix it, but are there no friendly neigbhors? I thought small towns were known for that.

I've also found that it can be easier to make a friend by asking for a favor than by doing a favor. I guess because then they feel free to ask the first person for a favor too, and after two or four favors, people are friends.

Reply to
mm

I had an old Kenmore washer once that wouldn't spin. Turned out to be a broken wire on one of the crimp connectors that attached to one of the two solenoids on the wig-wag. (Yes that is an actually part name!) Go around the back of the washer (assuming it is unplugged!) remove the rear plate and have a look at the wiring to those solenoids.

Could also be a problem with the timer or a belt (if it has them) as well. Remove the rear panel and see what you can find. A broken belt or wire would be obvious.

Reply to
jackson

All Kenmore front load washers have belts, but these almost never are the cause of a problem. You can feel the belt by taking off the font access panel and reaching way back to the motor and feel for the belt. Do this with the unit unglugged, for your safety. But what is really telling in your post is that you hear something going on in the unit, and figuring out what you hear is going to be key to fixing it. If the problem were a broken belt, you probably wouldn't hear anything, because front load washer motors not under strain of a belt are practically silent. I bet what you hear is the pump.

I am going to take a guess that you have a Kenmore FL washer with model that starts with 417. If washer is filled with water and won't drain where it is supposed to spin, then deal with the reason that it isn't draining: the pump. FL washers won't spin until they drain. If it will drain, and it will "agitate" (tumble slowly) during wash cycle but it won't spin in the spin cycle, then it is probably the door switch. If it will neither agitate nor spin, then it is probably the motor controller that is your problem.

Reply to
nospamtodd

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