I have a small business, large companies get GREEDY, my competitor GBC raised its labor rate to 300 bucks for the first hour. I charge 100 bucks a hour.
Of course they used to have 3 service techs for the pittsburgh area, now ONE TECH for the entire state of pennsylvania.. thats a big area.
A new machine sells for 1500 bucks so a 500 buck repair is far too much...
if anyone here wants to get into servicing roll laminators let me know bob