I can't get a connection from my 2nd phone line and I'm baffled after troubleshooting using several methods.
First, I went to the box outside and plugged in a phone tester tool and dialed a special number that identifies the number of the line. I successfully identified two lines and found that the red/green is the primary #, and the yellow/black was the secondary. I traced the one line that comes into the house from the outside box and this contains four colors. This one line splits into pairs into a screw block that splits the lines into two by using dual screw bolts that each pair is stranded into.
Finally, I installed a brand new line from the block that contains the yellow/black to a phone jack and threaded it to the jack's yellow/black - but still no dial tone.
Can you help tell me what I've missed?