I have an Schlage exterior F-series handleset that a DPO must have installed
wrong and twisted the thumb-push mechanism (the square tube that actuates
the latch). I took it apart and bent it back close to original so that it
works, but they also managed to crack the female fitting for this tube where
it enters the interior handle. Again, I have it working quite well, but it
takes more thumb pressure than it should and who knows how long it will
I cannot find anybody on the web listing Schlage small parts. Clearly I
could go out an buy a new interior and exterior handleset (Plymouth oil
rubbed bronze) for a couple hundred dollars, but these parts are replaceable
and I would prefer to do the work myself.
Do you know of any supplier of Schlage parts? Thank you in advance for any
information you may have.
You know that is a great idea. I just tried calling but will need to wait
until 7 a.m. CST to talk to someone.
Schlage has a lifetime mechanical warranty on the handlesets, but you need
to send them in to be repaired (sort of tough not being able to open your
front door for a few weeks). I might be able to get them to send me the
parts, though. Thank you for the idea of calling -- I am so used to finding
things on my own on the web, that I did not even think about calling. Thanks
Thank you, it worked. I called Schlage today, they asked me if I was the
original purchaser of the unit, I told them it was about five years old but
it came with the house (need to be the original purchaser for the lifetime
The lady on the phone told me that the parts I needed were not available for
purchase, but she decided to ship them to me for free (no shipping charges
Great advice to just call and see what they say. Also, great product
support/customer-orientation from Schlage -- I will use them in the future.
The manufacturer is ALWAYS the best resource to call first in such
situations. If you have any Moen faucets that need parts, be sure to call
them before heading out to a store. You'll be equally happy.
If Schlage customer service says they would prefer to not work with
individuals, then the next option would be to find a cooperative
locksmith to help you. You might also get lucky and find a similar
lockset for parts at a builders' salvage yard. Failing that, you could
do some parts repairs yourself with materials help from folks who
repair high school band instruments (amazing what they can do with a
squashed cornet!). Whatever, good luck,
Ottawa (pop. 800,000) has about a dozen locksmiths.
All I ever encountered carry Schlage components and
often repair a carry-in while the customer waits. Most
seem too small a business to have a web site.
If you frequent The Borg and the hardware guy is accoustomed to seeing
you they may have one and give it you. Many of the locksets pkgs they get
as returns are so broken up they just trash them once the dpt mgr give
them the OK.
Otherwise, locksmith probablhy has boxes of misc parts around.
I've got a bunch of used Schlage locks. Twenty plus years as a locksmith,
and I'm also a generation away from my depression baby parents. So, I hate
to throw anything away. Remove the obvious spamblock and characters. Drop me
a note off list. Maybe send me a couple digital pictures. I'll be happy to
sell you (cheep) what ever I have.
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