My wife recently acquired her former step father's house. When he built it
in 1996, he used all slider windows from Better Built. All work OK except
one...it will not close entirely, lacks about 3/4" of doing so.
I have looked (and felt) and can find nothing to impede the closing yet
there is a definite "thunk" when it stops before closing.
I can't take the pane out as there is insufficient clearance between window
bottom and frame to do so. Anyone know if there is a secret way? :)
I also can't contact Better Built as they were purchased by a different
company a few years back and the new folks eschew any responsibility for
pre-2000 windows although they still use the Better Built name.
Anyone have suggestions as to how to get the thing to close? Or out?
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