Thought I'd follow up with an update to my situation (as it were). I
contacted the Sterling/Kohler company today. Thier customer help person
informed me that the door I bought (model # 1500D-36S) .....can not...
that's right, can not be used where there is a radius at the point
where the side rails and bottom rail meet. Funny. The installation
instructions say in bold letters, "if you have a radius in your shower
enclosure at the point where the side and bottom rails meet, be sure to
measure the distance between walls above the radius"....The
instructions even provide a little picture to show you where you should
put your tape measure. Clearly this suggests that the shower door can
be used in a shower stall that has a radius. No where is there any
mention made of cutting or filing down the edges to accomodate for the
radius. Funny. The customer rep said that they used to have these
instructions in the booklet. Funny. After she spoke with her
supervisor, she said that those instructions were removed because the
door is not suitable for enclosures with a radius.
Funny. Nothing anywhere says anything about that. So what did they say?
Return the door to Home Depot. She said that she "hoped" they would
take it back. I told her someone would be taking it back one way or
another. At that point my tires were spinning with her and I vented a
little more and said good bye. Sucks that a company would seemingly
continue to sell a product that they know is not suitable for some
applications. Maybe they figure the homeowner would just caulk it to
death and hope for the best. Who knows? Well its back to the drawing
board. I am not done with Kohler though.......
WARNING! Kohler/Sterling does not engage in open and honest