Hi all:
I just purchased a new home. The house is great, but it looks to me like whoever did the telephone line installation did a strange job of it. There is a telephone pole behind my backyard. Rather than bury the telephone line in the backyard (clearly doable, as there is a dirt garden area around the fenceline that could be dug up a bit without disturbing any plants), they simply ran the line from the telephone pole to the roof of my house and then down the side. Its a single family home, so the effect is that I have a telephone line hanging 10' above a portion of my backyard. My questions have to do with remedying this. I have no idea who did this, but given that it is attached to the telephone line I would have to assume it was the phone company. Is this a proper install? Do I have any ability to force the phone company to come out and rebury the cable? I wouldn't even mind doing it myself (not really a huge project), but there is no slack in the line, so it would involve cutting the line and splicing in an extension. I'm also not sure if I'm allowed to touch the line that touches the telephone line.
Any help?