Came out a few mornings ago to find a soft tire/TPMS light on my newish
car still under warranty. I wasn't able to get the car to the dealer to
get it checked as I was out of town and a good ways out in the country.
So I took it to a nearby garage that determined the culprit was a
failed/leaking valve stem core.
He put a new one in and I was on my way. Only downside is the shop had a
$25 minimum charge to put a car on the lift- so that's what I had to pay.
Seems to me that part failure ought to be covered under warranty. So
when I stop by the selling dealer looking for reimbursement, is he going
to tell me the tire company (who warranties new car tires rather than
the car manufacturer) needs to make good on it?
I guess the question is- is a valve core considered part of the tire- or
I was almost run off the road this afternoon by some guy making an
I would think it is part of the tire. You might go to the tire company
for reimbursement. Had it been taken to the dealer he might have done
that. I would not expect him to do it now.
I had a bad leak in an insured tire on a Sunday when the dealer that
sold be the tires with a warranty was closed. A tire dealer who was
open fixed it for $30 but tire insurance company refused to pay since I
did not take it to the dealer for repair. I told the dealer and he
repaid me. These things can be a PITA.
BTW it cost my wife $200 to have a failed TPMS light repaired. Be
thankful that was not your problem. Our car dealer sets tire pressures
several pounds above the recommendation of the manufacturer.
Huh ? ?
.. when you buy a set of tires - do they come with any
tire-company valve components ? I've never heard of such a thing.
Do the tire shops carry an assortment of valve components -
- specific to the various tire makers ? really ?
They do around here. In just about all the tires I have bought in the
past before the monitors they ask if I want the valve changed.
Now the TPM type valve is used, last time I had some tires changed there
was some question about the valve and to replace part of it. That was
at a tire dealer chain store.
As North Carolina does not require them to work to pass the safty
inspection, I have had a car and truck where they went bad and just let
it go. I do not see paying $ 50 or more for those things as I check my
own tires for low air.
On Tuesday, August 21, 2018 at 9:58:33 AM UTC-4, Ralph Mowery wrote:
Sure the tire *store* asks if you want the stems replaced or they just
replace them. But that doesn't mean the tire company made them, ie if
you bought Goodyear tires, then Goodyear made and is responsible for the
stem that got used with it's tire. If a new rim leaked, would Goodyear
be responsible for that too?
I'm guessing he's going to tell you the valve stem is excluded from
warranty support because it's not part of the drivetrain/mechanical
warranty nor body part defect.
And, on the outside chance that doesn't exclude it, there's undoubtedly
a minimum deductible far higher than the $25.
OTOH, a really quality dealership _might_ do something just out of
customer service but while I suspect they would have done it on their
own nickel in their shop, I'll be really surprised if they actually
reimburse you for your outlay at another shop. They may give you a
discount service coupon or free wash or somesuch as a a "feel good"
gesture, but actual hard cash I'm thinking is likely not going to happen.
Be interesting to see what they actually do and why... :)
Not the tire, the dealer should warranty it. They may complain because you
didn't take it to a dealer to fix. Remind them, if you have have it, that
you could be reimbursed for towing and overnight. Didn't you have a valve
cap on it? Hit a curb?
Find a new shop to do your tire repairs. There is no reason to put a car
on a lift to repair a tire. Where I go they put a floor jack under the
car and do the tire repair. A valve stem replacement is a $8 repair.
Your shop puts it on the hoist just so they can rob you!
On Monday, August 20, 2018 at 11:28:25 PM UTC-4, Ed Pawlowski wrote:
I don't see why he was an easy target or the shop did anything wrong.
Someone was saying they didn't have to use a lift, they could have jacked
it up, etc. Regardless, a $25 charge for that is reasonable. I think some
people here have no idea what it costs to run a shop, pay employees, etc.
Sure, if it was a customer who had bought the tires from me, I'd do it
for free. But not when it's an out of town customer. Just taking them
right away and doing it for $25, getting them on their way again is good
A friend of mine took his new Honda to the dealer he bought it from for an
oil change. They told him he should replace the air filter and the cabin
air filter. Usual charge? $150. But if he does both right now, only $99.
I got three filters online for $30. I had to buy 3 because otherwise I
would have had to pay $10 for shipping, so it was like getting one free.
I put the two in for him in 5 mins, the air filter is just 4 snaps, not
even a clamp to unloosen. The cabin filter, you just open the glove compartment
press in the sides, the door drops down, the filter is behind a cover that
you just pull off. Now if you went in there and they charged you $150 for
that, I'd say that's gouging. Even $99 is ridiculous.
He can try calling his dealer and seeing what they say,
maybe he'll get lucky. They might give him $25 off some future service.
Another alternative would have been going to a dealer for that brand of
car if there was one around.
For auto repair on the road, $25 is a bargain but...
I suspect you could have checked the tire yourself for embedded objects and if none found, aired the tire back up and driven it home.
Had you found the leaky valve stem core, maybe you could have swapped it for the one in the spare tire?
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