I'm running Firefox 35.0 and for at least the last month I've been
having several web sites not displaying all of their functions the way
they are displayed with Chrome or Internet Explorer.
For example, on Amazon, many items will have the note "Roll over image
to zoom in" and that no longer works in Firefox. In fact the note
isn't even there.
Another example is with AT&T mail, I can no longer access my calendar.
Both of these examples work fine with the two other browsers.
Is it something I did to Firefox or is it Firefox?
Others have provided you with places to look and I suggest that you
follow their lead and do so. Go into settings and try disabling the
various add-ons and perhaps you'll get lucky.
Computer software is amazing stuff and it can be an amazing PITA when it
doesn't work properly.
This is NOT like picking up a battery operated drill and having it fail.
In that case you have a narrow range of things which COULD be wrong
and you can check it out.
With this software crap, some of the stuff like you're experiencing is
like waking up - late - to find your alarm clock is broken and trying to
find out why it didn't work. Then, in the end, you find out it's not
working because your neighbor's cat had kittens. The two appear to be
completely unrelated and yet, there's your problem<g>
There's no way to know the problem from your
description. You'd need to look for patterns in the
way the page is coded. Extensions could possibly
be the culprit, but they usually aren't, despite the
fact that they're by far the most widely suspected.
Whenever there's any browser problem, half of the
respondents will tell you to disable your extensions.
1) Think twice before updating software to "bleeding
edge" versions. If you *must* use risky software like
Flash it should be kept updated. Otherwise, in most
cases you're just working as an unpaid beta tester by
getting the latest when it's released, usually for no
In the case of Firefox, Mozilla has been breaking it
by bits and pieces, removing user-friendly functionality
to satisfy their boss, Google. (Yahoo has recently
contracted to provide default search in FF, but in the
past nearly all of Mozilla's $100+ million/year budget
has been coming from ad company and privacy enemy
Google.) So updating FF is a crapshoot. There's no
telling what might have been broken or foisted onto
people in their latest remake.
2) Search online for other reports of similar problems,
such as "rollovers not working Firefox 35". Someone might
have already done the work you're now faced with.
second guess would be the use of unsupported CSS
in the webpages. But guess #2 is very unlikely in the
Unfortunately, newer versions of FF have actually
with an add-on:
Then try going to Options -> Content and click the
are some options there. But what you'll really need to
check is the user_prefs, which is an abstruse mess.
If you're feeling ambitious, enter about:config in the
address bar and click Enter. In the search field enter
"dom" (without quotes). Dom stands for document object
model. The settings that start with dom relate to what
that's a recent ability and requires a web designer who
knows what they're doing. The vast majority of rollover
not easy to understand what you're looking at in about:config.
I don't see anything specific to rollovers. But you might
check that this setting is set to false:
The calendar problem could be related to script settings
related to opening new windows, but that's just a wild
guess. There's no way for anyone to know what's not
working with your AT&T webmail. First, most or all of us
don't use AT&T. :) Even if we did, you didn't describe
what doesn't work. (Have you considered getting your
email through a real email program? It's much better
functionality than webmail.)
| With this software crap, some of the stuff like you're experiencing is
| like waking up - late - to find your alarm clock is broken and trying to
| find out why it didn't work. Then, in the end, you find out it's not
| working because your neighbor's cat had kittens. The two appear to be
| completely unrelated and yet, there's your problem<g>
Actually, that was just your neighbor's theory. :)
In fact, it's not working because the electric plug
came loose. Or the battery is dead. Or some other
This is a home repair group, after all, full of handy
people. If your hot water heater dies,
would you conclude that it doesn't like you, or
that it probably died because there's a full moon?
Software is far more predictable and systematic
than a hot water heater. It's an absolutely dumb
machine with few variables. (Software code can't
rust or be affected by excessive mineral content.)
It's just not always easy to know and/or understand
the problem when something is not working as
Easy as all get out if you're very technically savvy and/or a programmer.
What I was trying to convey (apparently you may have missed the humor
marked with "<g>") was that with software and computers there can be a
myriad of things that go "wrong" or conflict that the typical layman
cannot immediately intuit, unlike the example of the power tool that
Remember... "The difference between a computer consultant and a used
car salesman is that the used car salesman KNOWS when he's lying to you!"<g>
| What I was trying to convey (apparently you may have missed the humor
| marked with "<g>") was that with software and computers there can be a
| myriad of things that go "wrong" or conflict that the typical layman
| cannot immediately intuit, unlike the example of the power tool that
| doesn't work.
I got the joke, and I don't mean to belabor the point.
I'm just pointing out that it doesn't have to be viewed
as mysterious. That's a "disempowering" approach.
I see so many people who are thoroughly flummoxed
by nearly all electronic devices and conclude
that only teenagers can understand them. (In fact,
most teenagers don't understand them. It just looks
that way because they're very good at Facebooking
or finding the TV show they want to watch. They're
experienced consumers, not superior tech experts.)
Many people don't want to deal with computers and
find it tedious, but for any handy person who cares to
explore, the information is out there. (Unfortunately
there's an awfully lot of it to know. :)
I really don't see a power tool as different. How
many "lay people" can take apart their drill and figure
out that it needs new brushes, then find a source
for those brushes and replace them? (Much less
rebuild an electric clock.) For the vast majority of people,
a drill or a computer or a car or a clock are all necessary
but mysterious tools. They understand nothing of how
those tools work and have no interest in understanding.
They turn it on, cross their fingers, hope it does what
they need, then turn it off and forget about it as soon
as possible. Actually, cars and computers might be easier
to fix than clocks and drills, if only because there's so
much documentation readily available, and the parts
are easier to find.
There's a very good chance that Gordon Shumway can
hunt down the cause of his problem, if he wants to take
the time, without needing to be a computer programmer.
Most computer problems are either explained in help files
(which no one bothers to read) or are answered
somewhere online by someone else who's already solved
| Actually you can do it either by resetting or reinstalling FF.
| I use Seamonkey and that's what I do when something goes wrong.
| Delete it and reinstall it, everything does not get lost doing
The two methods are a little different. All of the
personal settings are stored in your FF profile folder.
Unless you specifically remove those, a reinstall will
not affect anything there. A "reset" will leave personal
files in the profile folder, like bookmarks, while replacing
settings files like prefs.js with defaults.
Unfortunately, a reset is only really useful for
people who never actually deal with FF settings
in the first place. It's like doing a factory restore
of Windows -- works great for people who only use
their computer as a gmail terminal, but it's a big
hassle for anyone who really uses their computer.
For those of us who take the time to configure FF,
replacing all of those carefully chosen settings with
defaults would take an hour to fix. :)
Like I said Seamonkey does not lose anything when reinstalled.
I think SM is FF and Thunderbird combination. Some times I have to
use IE because some applications IE is required. For example when
I use weblink to flash car remote starter blades from iDATAlink, I have
to use IE to log in. Also I use Safari on iOS stuffs.
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