I've heard a lot of roofing horror stories and I'm hoping not
to add to the collection. I've found 3 roofing companies that
have all been in business for > 20 yrs, all belong to the BBB,
and none have had complaints filed within the last 3 yrs. Is
there anything else I should check on these companies or is
My favorite source for references is people I know, whose homes show the
work is good and it lasts. BBB is next to useless, IMO. Our county has
a contractor licensing complaint department, so you can check there
and/or file complaint. Our state also has online databases for checking
to see if licenses are current and whether there have been formal
complaints filed. We had bad experience with roofing on our condo, and,
on paper, there were "problems". When the city did the in-process
check, they noted an expired license (contractor employee). Doubt the
city got up on the roof to inspect nailing, etc. Lots of shingles
delaminated and fell off, with nails outside of nailing line by 1/4".
Problems probably as much due to our choice of product and the style of
roof as anything else. I didn't live here when the work was done, but
the folks decided to put shingles on to replace a badly leaking old
cement tile roof. There was fascia and structural work that needed to
be done but we "save money" the dumb way - by putting on a new roof
without repairing leaky fascia. OK, I've vented.
When you get to formal estimates, know what product you want, have
everything states in the estimate. - cost of sheathing, rafter tails (if
needed), removal old roofing, new flashings or vents, disposal and
clean-up, etc. Get a signed release of lien, or whatever they call it,
so's you don't pay for the roofing if the contractor fails to. The
roofing material package should have installation instructions on it, so
you can check as the work proceeds to make sure they are doing it right.
Roofing material mfgs. also have lots of websites with install specs,
rec's for underlayment, warrantys, etc.
You might want to get something in writing as far as how many days the job
will take, and finish date. I had a roofer recommended by my realtor, he'd
done her roof, her brother's, her neighbor's....I scheduled my roof to be
replaced three days before I moved into a house I just bought. He finally
started yesterday (3 days late), then left a tarp covering up the
unprotected roof. Came home from dinner to water on my wood floors inside
the house directly under the attic door. Got him out here same night
re-arrange the tarp, was supposed to come back today to finish, never heard
from him. Finally got his cell phone # (I'd been calling him on his home
phone) from my realtor--he's got car problems (but he can't return my phone
calls and at least let me know what's going on?)
He's supposed to come back in the morning, and on top of everything I've
got several ceiling stains now on my plaster ceiling from the leak that he
let happens, so I'm going to try to get him to reduce the roof price because
of that. Good luck!
The tech at GAF and I discussed creating vertical venting through the fascia
board behind the gutter. This is what they suggest in the case of no soffits
and you want to use a ridge vent. GAF said if my current ventilation is
adequate, there isn't any reason to do this and I'm comfortable not doing it.
The original quote was $10,000 and since then I've gotten two more quotes. One
is $6500 and the other $6720. I've checked references and talked with people
who have had roofs put on by both of the lower quote companies and once I find
out when either can do the roof, we'll make a decision.
Thanks for the help and suggestions.
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