on 10/6/2007 9:31 AM Jim Yanik said the following:
After reading your post, I tried putting a Ryobi 12v battery pack into a
Ryobi 18v charger, The 12v battery neck is exactly the same size and
configuration as the 18v pack, and fit into the 18v charger. However,
the charger lights did not come on with the 12v pack, but did with the
18v pack (as they should).
I wish someone would come up with a universal charger that fits ALL of
those drill (and other tool) batteries, and has a switch to select the
voltage. I got at least 5 different tools/batteries here, and several
dont have chargers. At the price of chargers, I'd rather just buy one
for all tools. Hopefully someone will eventually make one. It's too
bad that not all batteries were not initially made the same shape, not
to mention voltage. Of course the voltage seems to keep getting
higher, which means more power, but heavier batteries/tools. I'm
wondering what will happen when they get to 120volts. Will they also
plug in to a common outlet? (yeah, they will have to convert to DC).
Why? where's the market for such a charger?
(Considering that most drills come with a charger)
If there's not a big enough market,there will not be any profit in making
you would have to have adapters for each type,as bases,electric connections
and charge sensing will be different for each brand of battery.
That is going to add up to a considerable cost.
That's why the change to Lithium-ion batteries;more energy at lower
weight,plus the no-self-discharge characteristic.
Also fewer cells to supply a desired voltage.
Hi Jim, nice to see you back.
Last week you and I were having a discussion about the use of the
Customer Service Reps vs. the manual and I don't recall see a response
to my last question to you. Allow me to ask it again...perhaps I
misunderstood the seemingly inconsistant comments you made in two
different posts. Here's what I posted on 10-6:
***** Begin Included Text *****
BTW here's something I find interesting...In one post you said:
- It also conserves the phone support resource for truly necessary
questions from deserving people.
Then in another post you agreed with the following sentiment, calling
it a "Good one!"
"I'll do all I can to keep from talking to those foreign tech
supporters who can't comprehend what I'm asking and don't have enough
english vocabulary to explain the answers I'm looking for."
So which is it? Are the CSR's a precious resource to be reserved for
truly deserving people or are they to be avoided because they can't
speak your native language? I don't believe you can have it both
Uh,the two are separate problems.
Perhaps you honestly believe that employing cheaper foreign support people
means there will be more of them,making for a larger resource.I am not that
it appears you're looking for a fight here.
Since it means SO much to you,here's my answer,FWIW;
I can agree with not wanting to deal with foreign tech support people;both
on the basis of those jobs should be done by employing OUR citizens,and
secondly because the foreigners don't have a good command of English or
have a severe accent making them hard to understand.What good is an answer
if you cannot understand it because the accent has garbled it? (at least a
printed FAQ is accent-free;in English and readable.)
Certainly,calling any tech support when the answers you seek are on on a
company website means that more tech support may need to be hired.
(maybe raising the price of the product...)
More phonecalls mean that more people and more phone lines are needed to
handle the added volume;X number of techs can only handle so many calls per
shift,or the wait gets longer.Asking questions that have been answered on
the website uses up bandwidth(phone line/tech time).
Your being lazy,and that is what it is,usually means a longer wait for
others that have questions not answered on the website.
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