KitchenAid cooktop burner problem

Mar 11, 2007 2 Replies

I recently bought and just installed a new smooth top KitchenAid ProLine cooktop # KECV568RMTO1. The cooktop has 5 burners where the two middle burners also has a bridge to make one long burner. The one burner on the left front is a burner with 3 different sizes. The cooktop is completely smooth with touch activated controls.



The problem I am encountering is when I turn on all 3 elements for the front left burner, it also heats up the bridge portion between the two middle burners. When I turn on the middle burner and activate the bridge, it doesn't heat at all. Any suggestions? I have taken it back out and removed the glass top just to look, but it seems pretty complex.



The warranty is at least 1 year, tell them to come and fix it.

and just installed a new smooth top KitchenAid

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